Socialsekreterares kunskap för att bemöta våldsutsatta kvinnors behov : En intervjustudie med erfarna socialsekreterare

Sammanfattning: In this survey, experienced social workers will give their view of how they perceive the level of knowledge in being able to respond to the complex needs of women exposed to violence in the "domestic violence" unit. Knowledge can be so much more than what you study at university. In order to possess good knowledge in social work, both empathy and common sense are required. By creating a good alliance with the client, a trust arises that makes the woman dare to tell her story, and the social worker can get the full picture of the woman's problems and needs. If the social worker lets norms and values guide the way of working, the woman will not dare to tell her story, she will feel judged in advance. This can lead to her problem giving her severe consequences if she does not get help with it. Being trusted can be crucial for many women if they want to turn to social services for support. The results of the study were analyzed based on the grassroots theory and the humanistic theory. The central result of the study was that the social workers within the domestic violence unit experienced the working alliance as very significant in their work. The study's results show that the social workers' experience of client work is good, and they have good knowledge within the profession. The challenge lies in having time to create trust and find out what the woman needs help with.