Utvecklingen av Underhållsprogram framtagna för Underhållsplanering av byggnader

Sammanfattning: The purpose of this report was to investigate and to some extent resolve the problems with maintenance programs. There were 3 aims in this report and these were what problems the users experience with maintenance programs were going to be enlightened, that the problems were going to be solved and what maintenance programs are used for today and what they will be used for in the future were to be investigated. The survey was carried out through interviews with 12 property operators. The results from the interviews were then linked to previous scientific reports. Several reports/surveys have previously concluded that maintenance plans and maintenance programs facilitate the planning of maintenance and budget composition. The investigations have all resulted in a maintenance plan being a must for property owners with larger property portfolios. Laws affect how widely a maintenance program developed for one country can be used in another. The laws in Sweden and Finland are similar, but if you analyze them closer, you can still see that there are differences. This means that responsibility lies with different parties when it comes to, for example investigations in a property. As a result, templates for different inspection protocols cannot be created in the same way in both countries. As a rule, energy consumption is not part of the maintenance programs today, but it may be in the future. Energy saving targets usually exist in organizations, but there is a deficient plan and implementation to achieve them. A failing factor is considered to be the economists who have insufficient training in working long-term with energy saving measures and another factor was that the consulting companies use standardized solutions and do not contribute anything new to the organization. As early as 1960, the problems with maintenance were analyzed and how this could be made more efficient. In 1973, there was an investigation into streamlining a real estate company's maintenance by starting up a computer system, i.e. a so-called maintenance program. Maintenance programs exist today so that it can easily be seen which maintenance needs to be done and to easily make a budget composition. In a maintenance program, maintenance is linked to a category, such as pipe installation, a location such as a certain premises, a building such as an address and a label, such as a project or order number. The program can, to varying extents, be linked to other programs that govern, for example, finances and operations, which facilitates use by all company parties. The length of the maintenance plan that the program generates can vary, but it is usually between 5-50 years. Through interviews with 12 property operators, 8 different maintenance programs were analyzed. The property operators did present the advantages and disadvantages of their programs based on well-chosen questions in the interviews. Some programs were developed to be used specifically for maintenance planning and some programs are not even specialized in this area. The programs that were analyzed via the various property operators were Incit Xpand with Repab, Planima, Vitec, Excel, HSB's own program, Riksbyggen's own program Adressor, Hypergene and Navigon. The complications that were raised with the programs were i.a. ease of use, i.e. for example, more structure and more subcategories and a function like super search to help find in the program. Another complication raised was that a more automated program was desired by many users, i.e. a program that structures a maintenance plan, by entered facts, which updates standard prices in the program more often and which can structure authority inspections. Furthermore, respondents wanted the programs to be used more widely, to have everything gathered in one place, i.e. that the program could include rental management, financial budget, maintenance plan, project management, inspection management, energy consumption, etc. Other improvements to the programs that were addressed were auto-generated maintenance actions based on inspection and better training from the creators of the program. The users of the programs also considered that there are some development opportunities in the programs in addition to the areas of today. One of the potential development opportunities was that the program could propose a renovation on the operating system based on calculation and consideration as well as knowledge of which energy system that is in the property today. There were mixed views on this proposed improvement in the program but all respondents still thought that this could be beneficial. In addition, it was considered that flagging that something is wrong in the operating system could also be beneficial, and that the program notifies if a certain error occurs several times. According to the respondents, this takes place today in a separate spreadsheet/program. It is important to point out that different respondents with real estate operators require different functions and distribution in a program depending on whether they are consultants or property owners, whether they run commercial properties, rental properties or Bostadsrättsföreningar, what position they have within the group, whether it is a municipality or a private actor, and how big an actor it is. 4 operators of the interviewed are thinking about changing their maintenance programs, while the majority who are not thinking about changing their maintenance program have done so within the previous five years. This indicates that maintenance programs are a very current topic. The market for maintenance software is in a constant development process. The problems have been analyzed and it is now up to the creators of maintenance programs to meet market expectations.