Development of Test Method for Evaluation of Interactive Media : A comparison between two different test methods

Sammanfattning: This study addresses a usability testing method and the development of a new testing procedure that includes eye-tracking. By correcting errors within the system before it reaches the end-user contributes to satisfied customers, high quality, and a useful system. Testing is all-important in identifying errors in the test procedure to be sure to capture issues in the system being tested. The aim of the thesis is to analyze and examine the testing methods used in the company and present how the development of a new testing method should be suitable for the company. The traditional testing method is compared with a new testing method that includes eye-tracking. The empirical material was generated by usability testing. Other methods such as background questionnaire, observation, interview, review thinking-aloud, and pilot test were also used. In the conclusion of the study, it was found that the traditional testing method met the criteria of how a usability test should be conducted. Another conclusion was that the new testing method helps to clearly see and identify usability problems that may be present in a system.