Gränssnittsdesign med användaren i fokus : Hur en användarcentrerad designprocess kan lägga grunden för ett webbaserat gränssnitt

Sammanfattning: The IT-development of services and employment mean increased interaction with digital products and tools for the users. The users’ experiences regarding the interaction with digital systems is therefore a fundamental aspect of product development. Accordingly, as companies expand their business, they develop more systems which need to be integrated to send information to one another. To ensure that the flow of information between systems works soundly, responsible developers must be able to visualize the flow.This study, in collaboration with a company that wishes to remain anonymous, has explored how their visualization system for integrations can be improved to increase the user experience. Through a user-centered design process this study will fathom how users experience the current system, how attention and working memory relates to those experiences and how a new user interface could be designed to ease the users cognitive load.The study results in a proposition, presented as a mock-up, of how the most central aspects of the interface could be redesigned in order to improve the users’ experiences of the interaction with the system. The proposition is designed to support an open way of navigating, easy access of relevant information, users’ freedom to adjust the interface in accordance to individual needs, the communication between system-human and human-human as well as reducing the visual space of less important components.