Digital Transformation : Prerequsitites for a digital business model

Sammanfattning: This research paper investigates the need from two different stakeholders, in the purpose to formulate prerequisites for a digital business model that are in line with a digital transformation strategy. The paper contains qualitative and quantitative research methods to gather data. The scope of the research was to create a digital business model with business model innovation with input from two stakeholder and data from customers. To create a basis for the research a literature review was executed on the keywords business models, business model innovation, digital transformation, digital transformation strategy, business process management, stakeholder management, customer relations and transport management. Findings showed one digitized business model and one digitalized business model that fits a digital transformation with cooperation between stakeholders.