Sökning: "Oscar Tillander"

Hittade 1 uppsats innehållade orden Oscar Tillander.

  1. 1. ORACLE SUPPORT Can it be made more intelligent?

    D-uppsats, Göteborgs universitet/Institutionen för informatik

    Författare :Oscar Tillander; Fredrik Karlbom; [2003]
    Nyckelord :Information; knowledge; knowledge management; intelligent agents; ICT; Oracle Support;

    Sammanfattning : Knowledge and accordingly the management of knowledge have been increasingly important to organizations in general and knowledge-intensive organizations in particular. The organization that this thesis if focusing on, the Oracle Support department of Gothenburg is an example of such a knowledge-intensive organization, where the employees’ and their knowledge and competence are the central assets. LÄS MER