Sökning: "evgeny"

Visar resultat 11 - 15 av 16 uppsatser innehållade ordet evgeny.

  1. 11. Linking employee empowerment and customer perceptions of service quality : Evidence from a Mexican medical retailing company

    Master-uppsats, Företagsekonomiska institutionen

    Författare :Aarón Rodríguez Delgado; Evgeny Korshenko; [2013]
    Nyckelord :Employee empowerment; customer perception; service quality; service encounters; frontline employees; service interactions; service delivery; health industry; retailers; Mexico;

    Sammanfattning : Purpose: The aim of the study is to gain a holistic understanding of the reflection ofemployee empowerment practiced in the customer's perception of service quality in serviceencounters. Research Method: Exploratory research method based on a single case study Results: Through the analysis of both primary and secondary data, it has been found thatemployee empowerment practice is reflected in customer perception of service quality through improved service delivery provided by empowered frontline employees. LÄS MER

  3. 12. CHANGES IN THE EDUCATIONAL SYSTEM IN STRUCTURAL CRISIS: EDUCATIONAL TRAJECTORIES OF TAJIK CHILDREN

    Master-uppsats, Lunds universitet/LUMID International Master programme in applied International Development and Management

    Författare :Evgeny Kochkin; [2012]
    Nyckelord :educational expectations; educational inequality; gender; horizons for action; labour migration; rural-urban differences; social transformations; Tajikistan; Social Sciences;

    Sammanfattning : This thesis analyses the impact of structural changes in the Tajik society and education system in relation to factors such as gender differences, academic success, socioeconomic status of families, and the educational expectations and plans of Tajik parents and children. The thesis begins by briefly describing the social transformations that Tajikistan wentthrough in the past 100 years; particular attention is paid to the break-up of the USSR and the civil war that took place in the last 20 years. LÄS MER

  4. 13. Acquisition & Employees : А cаsе study of Swеdbаnk group

    Kandidat-uppsats, Ekonomihögskolan, ELNU

    Författare :Evgeny Smirnov; [2010]
    Nyckelord :;

    Sammanfattning : With globаlizаtion, boundаriеs bеtwееn countriеs аrе rеmovеd аnd this аllows compаniеs to intеrnаtionаlisе еаsiеr. In combinаtion with othеr trеnds, such аs privаtizаtion аnd corporаtе rеstructuring, globаlizаtion hаs stimulаtеd аn unеxpеctеd rush in cross-bordеr mеrgеr аnd аcquisition аctivity. LÄS MER

  5. 14. An Experiment Evaluating Architectures of Software Measurement Systems

    D-uppsats, IT-universitetet i Göteborg/Tillämpad informationsteknologi

    Författare :Evgeny V. Sidenko; [2008-06-30]
    Nyckelord :Software Metrics; ; Software Measurement Process; ; Quality Management; Software Architecture;

    Sammanfattning : A software measurement process helps to collect data in order to evaluate a software product on a continuous basis. However, the process can take a considerable amount of time. Project managers are faced with a decision how many measurements they can get in a certain amount of time, i.e. LÄS MER

  7. 15. Estimation of recreational potential of urban forests

    L3-uppsats, SLU/Southern Swedish Forest Research Centre

    Författare :Evgeny Lepeshkin; [2008]
    Nyckelord :recreation; recreational potential; visitor; attraction; comfort;

    Sammanfattning : The aim of this study was to evaluate two typical recreational forests in Russia and Sweden in terms of their potential for recreation. The study of Russian and Scandinavian literature was carried out as a background for the analyses of the obtained results. LÄS MER