Professionella i den privata sfären : En kvalitativ studie om emotioner och emotionella reglers roll vid hembesök i team

Sammanfattning: In Sweden, new parents are always offered a visit from a child health care nurse. Usually the home visit takes place with only the child health care nurse. In a smaller municipality in Sweden, a decision has been made that home visits should take place in teams. The team consists of a child health care nurse and a representative from the Social Services. The aim of this study is to explore the role of emotions and emotional rules in meetings between parents, child health care nurses and representatives from the Social Services that take place in a home environment. The study also aims to investigate how emotions are shaped by the professional role (as child health care nurse and Social Services representative) as well as the place (the home of the parents). The data in the study has been gathered through a qualitative research method and eight interviews were conducted with child health care nurses as well as representatives from the Social Services. The data has been analyzed through sociology of emotions as well as Goffman's dramaturgical perspective. The results of the study shows that emotional rules and professional emotional rules are most present in the emotional labour that child health care nurses and representatives from the Social Services perform at home visits in teams. The professionals strive to convey and provide security to the new parents by adhering to emotional rules and professional emotional rules. Furthermore, it appears that the professional role and the place are of great importance for the role of emotions during home visits. Given that the meeting takes place in the private sphere of the home means that the professionals refrain from ending up in a discussion with the parents. However, they feel more comfortable having that kind of discussion at the health center.