Lean for Real Estate management – A study of development opportunities within the Real Estate Management sector

Detta är en Kandidat-uppsats från KTH/Fastigheter och byggande

Sammanfattning: The real estate industry is undergoing changes. Licensing of Real Estate Managers to ensure competence has in recent years been studied and proposed. Standardization through ISO certification has been studied for property management and studies identified a possible need for standardization. However, the author of this essay not encountered Lean or practices from other sectors applied nor widely investigated in the property sector. Simple efficiency and cost saving measures have most likely already taken place, much as the effect of the financial crisis. Energy saving measures are required and sought by political and environmental goals. Long-term sustainable thinking is something that is required and is recommended by industry personnel for running an efficient administration. Strategic actions will be important in order to raise revenue or reduce expected future costs. A good planning is essential to deal with the uncertainties associated with property management. Communication, competence and continuity have been shown to be the keys to an efficient operation. By examining the activities and challenges of property management, people have expressed development opportunities in several areas. A possibly necessary development, following one of the report's findings, show that the industry consider itself to be somewhat inferior comparing work for efficiency with other industries. Therefore there is a relevance of a survey of industry philosophies, in this case Lean. This work aims to disclose Lean and to investigate and analyze some of the industry's organizational challenges. Several interesting results have been obtained within the work with this paper. A relatively large proportion of respondents who participated in the survey believe that there is a positive effect of greater use of philosophies such as Lean - a perception that increases as Lean knowledge held by the respondent increases. Here, studies also show a spread depending on the position of the respondent, within the company and within the industry. For example: In questions about work concerning efficiency improvements and development opportunities.

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