Scrum in Practice : Multiple case study on three different levels

Sammanfattning: Scrum is an agile framework which originates in the early 90’s by Ken Schwaber and Jeff Sutherland. They meant that Scrum can be implemented directly in any project and workflow. But as Scrum is implemented in different organizations, Scrum is changed, or by leaving parts of Scrum out or by combining Scrum with another agile method.This study will address how teams in three different organizations have followed Scrum. In the case of changes in Scrum, these changes will be described as well as what cause these changes. This paper will only include IT-organizations that are currently working with Scrum, located in Jönköping.The study is done by conducting a multiple case study as a method, with interviews as well as questionnaires as techniques to gather data. For validity and credibility reasons this study will also be using data triangulation. The interviews will be on three different levels; Manager, Scrum Master and Development Team Member. In total there will be 22 interviews.The authors found that a pure Scrum method is rarely implemented in the teams. The major factors for not following a pure Scrum was that the teams either lacked personnel, knowledge or experience in Scrum or Scrum combined with Kanban and LeSS. According to our results Scrum cannot be applied directly in any given projects, but rather needs to be adjusted to fit the company’s projects.