Investigation of Key Performance Indicators for Multi-Functional Arenas : A Case Study on Avicii Arena and Annexet

Detta är en Master-uppsats från KTH/Skolan för industriell teknik och management (ITM)

Sammanfattning: This thesis is a collaboration with Stockholm Globe Arena Fastigher AB (SGAF) and focuses on a case study involving the multi-functional arenas Avicii Arena and Annexet in Stockholm, Sweden. The objective of this study is to investigate Key Performance Indicators (KPI) that can sufficiently measure and evaluate monthly and yearly electricity, heating and cooling consumption while considering events and visitors. Data regarding visitor and event, electricity, heating and cooling were provided by companies in agreement with SGAF, which is handled in a Data Reduction. This study identified four different KPIs to evaluate energy consumption dynamics; KPI 1: Energy consumption per event day, KPI 2: Energy consumption per visitor, KPI 3: Load Factor and KPI 4: Occupancy rate. The results showed that the monthly KPI 1 and 2 values exhibited unpredictable fluctuations hindering its ability to assess energy consumption patterns. In contrast, the annual KPI 1 and 2 were able to effectively evaluate the energy consumption which uncovered that the electricity consumption in the venues is on a downward trend. However, the heating and cooling consumption remained stagnant during the same timeframe. KPI 3 and 4 displayed efficient operation of the energy systems. Moreover, all four KPIs revealed that the energy consumption is influenced by other factor beyond visitors and events. A subsequent Correlation Analysis unveiled two additional factors, outdoor temperature and event types, affects the energy consumption which suggests potential areas for future research.

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