Object Classification using Language Models

Sammanfattning: In today’s modern digital world more and more emails and messengers must be sent, processed and handled. The categorizing and classification of these text pieces can take an incredibly long time and will cost the company a lot of time and money. If the classification could be done automatically by a computer dependent on the content of the text/message it would result in a major yield for the Easit AB and its customers. In order to facilitate the task of text-classification Easit needs a solution that is made out of one language model and one classifier model. The language model will convert raw text to a vector that is representative of the text and the classifier will construe what predefined labels fit for the vector. The end goal is not to create the best solution. It is simply to create a general understanding about different language and classifier models and how to build a system that will be both fast and accurate. BERT were the primary language model during evaluation but doc2Vec and One-Hot encoding was also tested. The classifier consisted out of boundary condition models or dense neural networks that were all trained without knowledge about what language model that the text vectors came from. The validation accuracy which was presented for the IMDB-comment dataset with BERT resulted between 75% to 94%, mostly dependent on the language model and not on the classifier. The knowledge from the work resulted in a recommendation to Easit for an alternativebased system solution.