Sökning: "satisfaction factors"

Visar resultat 1 - 5 av 1170 uppsatser innehållade orden satisfaction factors.

  1. 1. Exploring Automated Early Problem Identification Based on Diagnostic Trouble Codes

    Master-uppsats, Institutionen för tillämpad informationsteknologi

    Författare :Mathias Forsman; Yihan Yang; [2024-03-05]
    Nyckelord :Automotive Industry; Early Problem Identification; Diagnostic Trouble Code; Case Study; Laboratory Experiment ; Machine Learning; Linear Regression; K-means Clustering;

    Sammanfattning : In the current automotive industry, problem identification is a reactive process. It starts when the customer experiences a vehicle problem and goes to the workshop. Subsequently, all the problem-related data will be collected from the workshop and forwarded to the vehicle manufacturer. LÄS MER

  3. 2. Mortgage Information and Consumer Understanding : A Study of Swedish Banks

    Kandidat-uppsats, Karlstads universitet/Handelshögskolan (from 2013)

    Författare :Gustav Andersson; Ludvig Borges Månsson; [2024]
    Nyckelord :Mortgage; communication; banks; financial sustainability; consumer behavior; CSR;

    Sammanfattning : The purpose of this essay was to examine and see how communication betweenbank and customer in the Swedish mortgage market is processed. Several theoriesthat have been used in this study highlight how consumers think when they makefinancial decisions. LÄS MER

  4. 3. Arbetstillfredsställelse inom socialtjänsten

    Kandidat-uppsats, Malmö universitet/Institutionen för socialt arbete (SA)

    Författare :Joakim Larsson; [2024]
    Nyckelord :Arbetstillfredsställelse; ekonomiskt bistånd; socialtjänsten och Hertzbergs tvåfaktorteori;

    Sammanfattning : The topic of this paper is job satisfaction within social services. More specifically is the purpose of this paper to investigate which factors that do affect job satisfaction for the staff within the departement of finacial aid. LÄS MER

  5. 4. Hur organisatorisk identifikation och motivation predicerar arbetstillfredsställelse?

    Kandidat-uppsats, Lunds universitet/Institutionen för psykologi

    Författare :Elias Hellman Fäldt; Isabelle Larsson; [2024]
    Nyckelord :motivation; arbetstillfredsställelse; organisatorisk identifikation; job satisfaction; organizational identification; Social Sciences;

    Sammanfattning : The contemporary workplace undergoes constant transformations, driven in part by employees' innovation and curiosity. Work environments where employees feel motivated, an organization that employees identify with, and notably, a workplace where employees feel respected and heard are key factors behind an organization's success. LÄS MER

  7. 5. ”Är det detta du menar? – Nej, det är det verkligen inte!” En analys av konsumenters missnöje vid möten med chatbots i kundtjänst

    Kandidat-uppsats, Lunds universitet/Företagsekonomiska institutionen

    Författare :Annie Bolmgren; Emma Axelsson; Julia Krusell; [2024]
    Nyckelord :Keywords: Chatbots; customer service; service quality; dissatisfaction; frustration; Technology and Engineering; Business and Economics;

    Sammanfattning : Chatbots are increasingly being adapted as substitutes to humans in customer service. As the level of adoption increases, it becomes more important to understand the phenomenon of robots replacing humans – a new chapter in the rising digital world. LÄS MER