Sökning: "Alberto Abraham"
Hittade 1 uppsats innehållade orden Alberto Abraham.
1. Business Intelligence and Customer Relationship Management: a Direct Support to Product Development Teams
Kandidat-uppsats, IHH, InformatikSammanfattning : For manufacturing firms, having knowledge about customers is very important, in particular for the developers and designers of new products. A way in which software can help to build an information channel between the customers and the firm is through Customer Relationship Management (CRM) and Business Intelligence (BI) solutions. LÄS MER
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