Sökning: "Firms"

Visar resultat 1 - 5 av 5121 uppsatser innehållade ordet Firms.

  1. 1. Scenario Planning Analysis of the Industry of Commercial Vehicles - A Strategic Outlook

    Master-uppsats, Göteborgs universitet/Graduate School

    Författare :Simon Svanberg; Casper Österlind; [2021-07-09]
    Nyckelord :Commercial vehicle industry; Truck; MDT; HDT; Scenario planning; Trend; Technological Transitions; Vehicle-to-vehicle; V2V; Platooning; Fuel cell electric vehicle; FCEV;

    Sammanfattning : The industry of commercial vehicles is undergoing significant changes that affect activities of the complete value chain, as well as how the truck is operated. The industry is shaped by the trends of sustainable and safe transportations, vehicle autonomy, and connectivity. LÄS MER

  2. 2. Understanding The Business Value Of Customer Data From Connected Services - An exploratory case study of what business value an emerging automotive OEM can create from customer data generated by connected services

    Master-uppsats, Göteborgs universitet/Graduate School

    Författare :Clara Segerstedt; Jessica Svedberg; [2021-07-09]
    Nyckelord :business value; value creation; customer data; connected services; vehicle connectivity;

    Sammanfattning : The rapid development of connectivity accelerated by a myriad of emerging technologies contribute to an ever-growing volume of data in which companies have realized the need for, and value of, becoming data-driven. Data, and more specifically, customer data, is thus a promising area for transforming insights into actions which identifies new value creation opportunities to enhance business performance. LÄS MER

  3. 3. Improve Customer Engagement by Implementation of Service Robot - A case study in collaboration with Husqvarna Group

    Master-uppsats, Göteborgs universitet/Graduate School

    Författare :Jiao Yang; Xiaojuan Liao; [2021-07-08]
    Nyckelord :Frontline service robots; Customer engagement; Perceived innovativeness; Service experience; Customer satisfaction; Asset-builder business;

    Sammanfattning : Background and Purpose: Customer engagement has strategic importance for firms since itenhances the performance of the firm in various aspects. Nowadays, firms are employingadvanced technology to increase customer engagement. LÄS MER

  4. 4. Innovation in Swedish and Norwegian Manufacturing Business Units - A qualitative cross-sectional study on barriers to innovation in business units

    Master-uppsats, Göteborgs universitet/Graduate School

    Författare :Milton Bark; Markus Karlsson; [2021-07-07]
    Nyckelord :Business Unit; Innovation Barrier; Innovation Enabler; Organizational; Innovation Methodology; Innovation Funnel; Innovation Management;

    Sammanfattning : Practitioners have highlighted an untapped potential for innovations within business units of organizations. However, despite the large potential for innovation with business units, one central issue is that only a few ideas outside of R&D and innovation departments tend to be selected and implemented within organizations. LÄS MER

  5. 5. From Product to Service – The Customer Value of Servitization - A study examining the potential customer value of servitization of the indoor climate

    Master-uppsats, Göteborgs universitet/Graduate School

    Författare :Constance Ekström Skeppstedt; Clara-Beatha Björck; [2021-07-07]
    Nyckelord :Servitization; Product-Service Systems; Indoor Air Quality; Indoor Climate; HVAC-R Industry; Customer Value; Property Owners;

    Sammanfattning : In an environment that constantly changes and with increasing competition, firms struggle to staycompetitive. To be able to compete, firms have to differentiate. One way to do so is throughservitization. By offering customers services instead of products, firms can improve their offeringto customers by increased customization. LÄS MER