Sökning: "Hanna Fjällström"

Hittade 1 uppsats innehållade orden Hanna Fjällström.

  1. 1. Inkludera mera : En kvalitativ studie av Service Design och kundcentrerat arbete i en statlig verksamhet

    Kandidat-uppsats, Umeå universitet/Institutionen för informatik

    Författare :Hanna Fjällström; Marika Johansson; [2018]
    Nyckelord :Service Design; Tjänstedesign; statlig verksamhet; kundcentrerat arbete;

    Sammanfattning : We live in a digitized society in which clients not only demand that businesses should be digital but also that their digital offerings should be of value to the recipient. It has therefore become beneficial for businesses to include their customers in the development of their services. LÄS MER