Sökning: "JETBlue"

Hittade 2 uppsatser innehållade ordet JETBlue.

  1. 1. Using Social CRM to influence Customer Service and Loyalty: A Perspective in the Airline Industry

    Magister-uppsats, Lunds universitet/Företagsekonomiska institutionen

    Författare :Desislava Halova; Raymond Menne; [2013]
    Nyckelord :Social CRM; Customer Service; Social Media; Customer Loyalty; Business and Economics;

    Sammanfattning : The purpose of the study was to investigate how companies can harness the power of social media by utilizing Social CRM. It was investigated how integrating social media channels into existing Client Relationship Management platforms can influence customer service and customer loyalty. LÄS MER

  3. 2. Forensic analysis of the ESE database in Internet Explorer 10

    Kandidat-uppsats, Sektionen för Informationsvetenskap, Data– och Elektroteknik (IDE)

    Författare :Bonnie Malmström; Philip Teveldal; [2013]
    Nyckelord :WebCacheV01.dat; forensics; ESE; IE10; Internet Explorer; JETBlue; browsing history; carving; InPrivate; wdsCarve;

    Sammanfattning : With Internet Explorer 10, Microsoft changed the way of storing web related information. Instead of the old index.dat files, Internet Explorer 10 uses an ESE database called WebCacheV01.dat to maintain its web cache, history and cookies. LÄS MER