Sökning: "Joan Parvazi Nia"

Hittade 2 uppsatser innehållade orden Joan Parvazi Nia.

1. 1. Booming or Baffled : Investigating Baby Boomers’ Attitudes Toward Self-Service Technology and Personal Service Encounters in the Hotel Industry

   Kandidat-uppsats, Linnéuniversitetet/Institutionen för marknadsföring och turismvetenskap (MTS)

   Författare :Joan Parvazi Nia; Daniel Regnér; [2023]
   Nyckelord :service encounter; self-service technology; SST; customer experience; baby boomers; BB; hotel industry; attitude; hospitality;

   Sammanfattning : The hospitality industry is increasingly incorporating self-service technology, suchas online booking systems, automated check-in and check-out, and in-roomtechnology, to enhance the customer experience and streamline operations. However,there is limited research on the adoption and usage of self-service technology bybaby boomers (BB) in this industry. LÄS MER

3. 2. The Untapped Potential : A descriptive study of Sweden as an emerging wine tourism destination

   Kandidat-uppsats, Linnéuniversitetet/Institutionen för marknadsföring och turismvetenskap (MTS)

   Författare :Joan Parvazi Nia; Daniel Regnér; [2022]
   Nyckelord :Wine Tourism; Tourism; Swedish Wine; Wine; Vineyard; Monopoly; Sweden; Winemaker;

   Sammanfattning : Tourism is considered as an economic force in modern society, not only is it asource of revenue, but also a means of connecting cultures and traditions withpeople from all over the world. Wine tourism especially is a form of tourismthat brings visitors to vineyards to experience the authentic taste of a region. LÄS MER