Sökning: "Verbal protocols"

Visar resultat 11 - 12 av 12 uppsatser innehållade orden Verbal protocols.

  1. 11. Multimodal learning strategies of pupils with various abilities

    Master-uppsats, Lunds universitet/Kognitionsvetenskap

    Författare :Johan Ek; [2012]
    Nyckelord :multimodality; eye-tracking; design; learning; cognition; ability; relevant info; text and images; verbal protocols; strategies; task-oriented reading; Science General;

    Sammanfattning : Books and learning materials are often multimodal to their character; with content depicted in text, images, tables, diagrams and so on. This multimodality has shown to motivate students, improve retention and knowledge creation. LÄS MER

  3. 12. Service Recovery Policy, Empowerment or both? : A study of the interrelation between service recovery policy and empowerment within service organizations

    Magister-uppsats, IHH, Företagsekonomi

    Författare :Sandra Hvitman; Elin Rylner; [2005]
    Nyckelord :Services; Service recovery; empowerment; policy and communication;

    Sammanfattning : Today’s economy is getting more service oriented and we live in a service society. The service sector has experienced a great development, which has implied and implies greater competition. The customers have a wider range of services to choose among and as a service provider, it is all about providing a superior service. LÄS MER