Fråga mig! En trygg bildmanual alltid till hands.

Sammanfattning: Technology has grown rapidly in recent years. At present, almost all social interaction are through computers and telephones. It is, however, not everyone who can manage these media. This applies mostly to elderly people who have not kept pace with technological developments. A major contributing reason is that the manuals are usually bulky and too technical for this group. The purpose of this paper is to develop a concept/prototype into a product that will facilitate the use of mobile phones for seniors. The product must generate trust and confidence in seniors to achieve an independent use of the mobile phone. I have worked with observation, interview, testing and graphic design analysis. Using several theories, such as visual communication design for the elderly, visual rhetoric and cognition have made me able to strengthen my results and discussions throughout the process. The result was a portable illustrated manual for the phone Doro PhoneEasy 332gsm. It is a general product template that can be adapted for several different phones and models. The manual consists of both instructions in text and in images that cooperate with each other. The product is specially formulated for people with impaired cognitive function and impaired vision, amongst other things.