KVANTITETSDIFFERENS I EN FÖRSÖRJNINGSKEDJA DÄR TILLVERKNING ÄR OUTSOURCAD.

Sammanfattning: Purpose – The purpose of this study is to analyze a supply chain, where manufacturing is outsourced, to identify risk zones where any quantity difference could occur, the cause of quantity difference and the measures that could be taken to reduce the quantity difference.   Method – In order to achieve the purpose a literature study and a case study has been carried out. The case study consisted of interviews, observations and document studies and have generated empirical data. In the analysis of the collected data a fishbone diagram has been established and pattern matching has been applied. Findings – The case company's supply chain was mapped to identify risk zones, risk factors, and measures for the risk factors. The biggest risk zones identified in the cas company was picking and the store's inventory. The risk factors that were considered to be contributing most to the quantity difference was the lack of communication, mistakes, lack of standards, lack of security and barcode scanners. The measures that have been presented are improving communication, introduction of new standards, upgrading of bar code readers, enhancing safety and eliminating the possibility of making mistakes. Implications – With the help of the proposals that the authors have developed, the identified risk factors could be counteracted. Before proposed measures are implemented, all personnel should first and foremost take part of the mapping of the supply chain to understand how things work together. Method discussion – To achieve reliable results triangulation has been used when interviews, observation and document studies have been conducted. The internal validity is considered to have been strengthened by pattern matching when empirical data has been compared with theory. Since the respondents' answers have been similar the internal validity has been further strengthened and therefore credible.