Navigating the Hybrid Onboarding Process – A Study on Coordination Across Generations in the Hybrid Workplace

Sammanfattning: In the post-pandemic era the implementation of hybrid workplaces has only increased within organisations. Offering the ability to work from home has resulted in increases in both satisfaction and performance on various levels. However, this new trend has brought new challenges for organisations. The onboarding process is crucial for the integration of new employees into the organisation and must be appropriately adapted to this new way of working. The thesis aims to provide valuable insight for organisations on how they can effectively manage organisational socialisation and the onboarding processes for hybrid workplaces. With the goal of effectively integrating new hires into the company culture and their role with a focus on how organisations can best adapt to the new employees' demographical differences during the process. The research was designed by using interpretivism philosophy with an abductive approach. Two Individuals with experience with hybrid work were interviewed in order to investigate the current hybrid work environment. In addition, a survey was distributed that inquired about participants' experiences and expectations of the hybrid workplace and their onboarding process where a total of 136 responses were used in the study. The study found that there exists a disparity between the perception and the reality of the hybrid workplace. The current socialisation and onboarding processes are inadequate for appropriately integrating all new hires into the company. Therefore, companies need to adapt their processes accordingly to generational differences in order to successfully onboard new hires into the hybrid workplace.