Digitalization and Technostress: An Exploratory Data Analysis of the Norwegian Workforce

Sammanfattning: Digitalization has grasped almost every aspect of work in Norway in similarity to the developed world. Although many advantages are followed with the implementation of digital tools to bolster the work effort, there is a widespread downside, technostress. This phenomenon engulfs large parts of the workforce and poses a challenge for any foreseeable future, and there is a general lack of research and knowledge on the topic. However, from the little empirical work available about technostress, it is known that there are psychosocial consequences such as burnout taking a heavy toll on the workforce. Without sufficient understanding of the extent and perks of technostress, mitigation, and management of it become unlikely. In order to enhance the ability to ameliorate technostress and the consequences of it, it is necessary to enrich the understanding of the phenomenon. Henceforth, this thesis abductively explores the sole data available on the topic in Norway while generating tentative hypotheses. These include combinations of the factors that are significantly associated with technostress. The main tentative findings suggest that in the Norwegian workforce, a combination of time-pressure, work-overload, and availability is caused by the use of digital tools as the most common recipe for technostress.