Framställningar och Attityder - En studie av TikTok-användares porträttering av socialtjänsten

Sammanfattning: This study aimed to analyze how users on TikTok portrayed social services by identifying themes and patterns in their representations. Furthermore, the study searched to identify users' attitudes towards these portrayals, intending to understand how attitudes towards social services could be understood and constructed. Applying a perspective grounded in social constructivism and moral panic, this study explored current representations and attitudes on the internet, considering that the internet is constantly evolving and changing. We used a qualitative thematic content analysis to identify themes and patterns in our empirical material, focusing on posts about Swedish social services and comments written in Swedish. Using netnography as our method, we aimed to comprehend and describe the social and cultural dynamics evolving on, with, and in relation to the internet. The main findings of the study highlighted that people's attitudes towards social services were socially constructed through their individual perceptions and interactions. The predominant themes and patterns identified included negative portrayals, distrust, skepticism regarding the proper functioning of social services, and concerns about the unjustified removal of children by social services. Regarding attitudes towards these portrayals, negative attitudes, mistrust, and fear of becoming victims of social services were common.