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  1. 1. Selection of Optimal Communication Medium Using Personas

    Magister-uppsats, Lunds universitet/Institutionen för informatik

    Författare :Omar Mahaba; Einar Thor Gunnlaugsson; [2017]
    Nyckelord :Persona; Communication Medium; Cognitive fit; Human-Computer Interaction; User Experience; Knowledge Management; Persona creation guidelines; Technology and Engineering;

    Sammanfattning : This study is concerned with the apparent gap between knowledge management literature and persona creation guidelines. As the authors recognized that the guidelines don’t seem to advise User Experience professionals to present information how users want to see it. LÄS MER