Avancerad sökning

Hittade 3 uppsatser som matchar ovanstående sökkriterier.

  1. 1. CHARM Transformation : A case study on change and release management Catella Bank

    Master-uppsats,

    Författare :Max Topsholm; [2017]
    Nyckelord :Change management; release management; IT Service Management; ITIL; COBIT; TOGAF; CHARM;

    Sammanfattning : The purpose of the thesis is to conduct a case study for investigating change and release management at Catella Bank, within the context of IT Service Management (ITSM), by measuring and to provide suggestions for improvements. Incident and operations management is included to enhance the understanding of the historical performance at Catella. LÄS MER

  3. 2. Motivations for engaging in Corporate Social Responsibility Reporting : Comparative Study among Different Industries in Sweden

    Magister-uppsats, Stockholm Resilience Centre

    Författare :Miji Kim; [2012]
    Nyckelord :Corporate Social Responsibility report; Sustainability report; Stakeholder; Stakeholder strategy; stakeholder strategy matrix;

    Sammanfattning : The primary purpose of this thesis is to provide a better understanding of the motivations that lead companies to engage in CSR reporting practices and to explore how such practices differ among industries within Sweden. Furthermore, the study attempts to explain the phenomena from the perspective of stakeholder theory. LÄS MER

  4. 3. Measures under pressure - Applicable types of performance measurements for strategy implementation at KappAhl and Skandia AFS

    D-uppsats, Göteborgs universitet/Graduate Business School

    Författare :Jörg Jung; Johan Bengtsson; [2000]
    Nyckelord :Strategy implementation; management control; performance measurement; service management; measurement systems and types;

    Sammanfattning : In today's business environment concepts such as stakeholder value and service management have become extremely important to satisfy employees, customers and shareholders. This thesis focuses on how service companies can use different performance measurements for management control purposes to identify what types of measures are most applicable for strategy implementation. LÄS MER