BusinessIntelligence Systems effekter på sjukvården : Utvecklingoch test av modell
Sammanfattning: The Swedish healthcare system today has longer queues than before, low treatment rates and lack of accessibility, treatment and service. Business Intelligence System (BIS) purpose is to support organizations and businesses in different types of decision-making that in turn can make the operations more efficient. The purpose of this thesis is to develop and test a model that describes the effects that BIS have on the healthcare system according to previous research on Swedish healthcare staff and their experiences of these systems. The study has been carried out through qualitative interviews with respondents who work with BIS in the Swedish healthcare system. A model developed from previous research has according to the purpose of this study been developed and tested against the collected empirical data to see if the effects that the previous research has identified are in line with what Swedish healthcare staff has identified. The entire model which consists of BIS basic functionality and BIS effects on healthcare has been tested against another respondent who did not participate on any interview but instead performed a thorough analysis of the whole model. What were tested by this respondent were the model’s flow, structure and constituents. The result of this study came to the conclusion that the basic functionality of the model developed and the identified effects are in accordance with the effects identified by the Swedish healthcare staff they receive from the BIS within their work.
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