Att tala eller inte tala, är det frågan? : En studie i användarupplevelser av att se teater med hjälp av talteknologi.

Sammanfattning: The aim of this study is to examine if a service that directly translates actors dialogue into different languages during a theatre performance could lead to inclusion of a broader audience. A secondary aim is to examine what is demanded of a service like this in order to generate a good user experience. To examine the aim of this study a qualitative method was chosen. Interviews were conducted with the two developers of the service, a tech company and a theatre institution, to gather information about the service. A prototype was then developed based upon the information gathered from the interviews. The prototype was tested on seven users. After the tests they answered questions about their experience with the service. The result of the study showed that the service is perceived as a useful aid but that the usability of the service needs further improvements to generate an even better user experience. In particular improvements related to the speech synthesis needs to be improved. The users did not like the sound of it, they felt it sounded inhuman and monotone. When it comes to the subject of inclusion the interviews with the users did not provide a clear answer. But when compared with earlier research the study showed that the service has the possibility to lead to inclusion, but further research needs to be conducted in this area.