Sökning: "Joseph Harb"

Hittade 1 uppsats innehållade orden Joseph Harb.

  1. 1. Service quality in telemedicine : A service evaluation of Europe's largest digital healthcare provider

    Kandidat-uppsats, Luleå tekniska universitet/Institutionen för ekonomi, teknik, konst och samhälle

    Författare :Joseph Harb; [2023]
    Nyckelord :Service quality; Consumer satisfaction; Telemedicine; KRY; SERVQUAL;

    Sammanfattning : Purpose - This thesis strives to conduct a service quality evaluation of the telemedicine provider KRY to find out what factors in telemedicine service are influencing the performance the most. The research uses KRY as a reference point to find the factors in said service provider but also to help the entire industry of digital healthcare. LÄS MER