Sökning: "Service-driven competence"

Hittade 2 uppsatser innehållade orden Service-driven competence.

1. 1. "De har köpt värsta herrgården men använder bara skafferiet" : En kvalitativ fallstudie av mjuka kompetensers betydelse för värdeskapande inom IT-branschen

   Kandidat-uppsats, Umeå universitet/Institutionen för informatik

   Författare :Kerstin Larsson; Maria Lundqvist; Jakob Stigenius; [2016]
   Nyckelord :soft skills; mjuka kompetenser; värdeskapande; IT-branschen;

   Sammanfattning : When our society is undergoing a shift from a product driven to a service driven economy, this affects the competences that is needed in the work with IT. Research regarding soft skills and evaluation of IT-project success have been conducted throughout the years. LÄS MER

3. 2. Competence Assessment of Air Traffic Controllers: A transition from Safety-I to Safety-II

   Magister-uppsats, Lunds universitet/Avdelningen för Riskhantering och Samhällssäkerhet

   Författare :Anne-Mette Petri; [2015]
   Nyckelord :Competence assessment; FLMU06; Air Traffic Control; Safety-II; Competence assessment synthesis; System informants; Adaptive competence; six stage competence model; Social competence.; Service-driven competence; Social Sciences;

   Sammanfattning : The reality in terms of operational competence has changed. The past tradition of assessing procedural compliance of the individual Air Traffic Controller is today challenged in a dynamic and intractable socio-technical system like Air Traffic Management. LÄS MER