Sökning: "användarkontakt"

Hittade 2 uppsatser innehållade ordet användarkontakt.

  1. 1. Tillgänglig 24/7 : Fem folkbibliotek på sociala medier.

    Kandidat-uppsats, Högskolan i Borås/Institutionen Biblioteks- och informationsvetenskap / Bibliotekshögskolan

    Författare :Niclas Boman; Petra Magnusson; [2014]
    Nyckelord :sociala medier; Facebook; twitter; folkbibliotek; blogg; delaktighet; användarkontakt; användarinflytande;

    Sammanfattning : The purpose of this thesis is to examine how five public libraries reason about the use of social media in their day-to-day work. This thesis aim to answer three research questions: What is the libraries use of social media today? How do libraries look upon their own use of social media? And have the libraries formulated any goals about their use of social media, and what are their thoughts on this? The methodology used in this thesis is a content analysis of the libraries social media and a questionnaire interview which was sent by mail to all of the libraries involved. LÄS MER

  2. 2. Ytterligare en dörr till biblioteket : en kvalitativ studie om folkbiblioteks användning av Web 2.0-tjänsterna blogg och MySpace

    Magister-uppsats, Högskolan i Borås/Institutionen Biblioteks- och informationsvetenskap / Bibliotekshögskolan

    Författare :Madeleine Andersson; Irina Moilanen; [2009]
    Nyckelord :web 2.0; myspace; interaktion; blogg; folkbibliotek; sociala nätverk; nätgemenskaper; användarkontakt;

    Sammanfattning : The purpose of this Master’s thesis is to describe how Swedish public libraries use Web 2.0-tools and their experiences of using the tools. Focus of the study lies in the contact between public libraries and their patrons on the Web 2.0-tools. LÄS MER