Sökning: "stephan schaefer"

Hittade 4 uppsatser innehållade orden stephan schaefer.

  1. 1. Performing Service Work Without a Shield - A qualitative study on employees' experiences of interactive service works

    Magister-uppsats, Lunds universitet/Företagsekonomiska institutionen

    Författare :Annie Hansson; Erica Samuelsson; [2014]
    Nyckelord :Interactive Service Work; Customer Satisfaction; Emotional Labor; Peer-Based Control; Business and Economics;

    Sammanfattning : Title: Practicing service work without a shield - A qualitative case study on employees’ experiences of interactive service works Submission Date: 23rd of May 2014 Course: Master Degree Project in Managing, Peoples Knowledge and Change Authors: Annie Hansson and Erica Samuelsson Supervisors: Jens Rennstam and Stephan Schaefer The department of Business and Administration School of Economic at Lund University, Sweden Thesis purpose: The purpose of this study is to examine how employees experience work within an interactive service organization that lacks formal hierarchical positions. Since interactive service works often is preformed within rationalized and highly controlled work environments, we find it highly relevant to in-depth analyze how employees experience a more autonomous context. LÄS MER

  2. 2. Pawnshop of hearts? The dynamics of identification and meaning creation in a property management organization.

    Magister-uppsats, Lunds universitet/Företagsekonomiska institutionen

    Författare :Mathilda Welin Brook; Linnea Hansson; [2013]
    Nyckelord :identity; organizational identity; identification; meaningfulness; work; meaning creation; Business and Economics;

    Sammanfattning : Title: Pawnshop of hearts? – The dynamics of identification and meaning creation in a property management organization. Submission Date: 22nd of May 2013 Course: BUSN49- Degree Project in Managing People, Knowledge and Change (Master level) Authors: Linnea Hansson and Mathilda Welin Brook Supervisors: Jens Rennstam and Stephan Schaefer Department of Business Administration School of Economics and Management, Lund University, Sweden Keywords: identity, organizational identity, identification, meaningfulness, work, meaning creation Thesis purpose: The purpose of our thesis is to create interesting theoretical and practical insights by exploring the dynamics of different sources of identification and meaning creation. LÄS MER

  3. 3. Black Jack - A New Perspective on Protean Career within Management Consulting

    Magister-uppsats, Lunds universitet/Företagsekonomiska institutionen

    Författare :Victoria Jezierski; Teigan Margetts; Susan Sjölund; [2011]
    Nyckelord :Career; protean career; traditional career; management consulting; career metaphors; Management of enterprises; Företagsledning; management; Business and Economics;

    Sammanfattning : Title: Black Jack: A New Perspective on Protean Career within Management Consulting Seminar Date: June 1, 2011 Course: BUSM18 Degree Project in Managing People, Knowledge and Change- Master Level Authors: Victoria Jezierski, Teigan Margetts & Susan Sjölund Advisor EHL: Stephan Schaefer & Katie Sullivan Advisor VCT: Sverre Spoelstra Keywords: Career, protean career, traditional career, management consulting, career metaphors Purpose: The purpose of this study is to investigate in what way employees at a global management consultancy firm experience protean career. Methodology: Meanings and understandings were interpreted through a hermeneutical reading, with the assumption of social constructivism. LÄS MER

  4. 4. Volvo for life? – An Investigation into Identity Work at Volvo Cars Torslanda

    Magister-uppsats, Lunds universitet/Företagsekonomiska institutionen

    Författare :Stephan M Schaefer; Iselin Sommereng; [2008]
    Nyckelord :Identity work; lean management; labour processes; self-identity; car manufacturing; Management of enterprises; Företagsledning; management; Business and Economics;

    Sammanfattning : In our study a matrix configuration along two dimensions, namely affiliation towards Volvo and locus of control emerged. Based on this matrix and the discernible discursive influences it is possible to describe four types of self-identities. These four types of self-identity are discussed and evaluated. LÄS MER