Kris i besöksnäringen? : En turismvetenskaplig studie om Värmländska småföretagares agerande och stöd under COVID-19

Sammanfattning: In this study, crisis management has been studied primarily from the perspective of small business owners and lifestyle entrepreneurs. Over time, a need was also discovered to interview and study the relationship of public support organizationswith small businesses in crisis contexts. This is because in the theoretical research framework we experienced a lack of how private small businesses can act in a crisis. This is how our subject has been developed, and curiosity about practical crisis management versus theoretical crisis management has played a central role. Following the work, the niche of small entrepreneurs became in nature tourism, partly due to the fact that Värmland as a county has many entrepreneurs in this category. It is also inevitable that Värmland and the entrepreneurs here have had a strong international market before COVID-19 and therefore the interest has also been to study and analyze how they have acted and proceeded during the crisis. The question of adjustment is therefore very essential to study for future possible crises. To discern these similarities and differences, the private has been set against the regional and public, but also against each other. It has been conducted thanks to semi-structured interviews that highlight the same themes. The themes then follow a consistent structure for both method, empirical data and analysis, where it relates to the study's purpose and issues. Overall, the study has generated striking similarities and differences, but also a dimension in the exclusion of small business owners. The lastpart of the conclusion shows why it is still important to study the subject, as COVID-19 has affected the tourism industry in a very unique and global way, which has not previously been discernible. It highlights the importance of contributing to and continuing research in the future, where both public actors together with regional and private actors can find a way to deal with future crises together.