Fysisk planering – hemifrån : En kvalitativ studie om digitala omställningar och samhällsplaneringunder Covid-19 pandemin

Sammanfattning: Covid-19 meant that infection prevention measures needed to be taken. Many businesses around the country had to make rapid digital changes, with telework as an important tool. Approaches and prerequisites for digital solutions may have been different for society's many actors and businesses. A qualitative study, in relation to physical planning, has been carried out in Karlstad municipality, to explore the effects of telework in public administration and municipal processes. The question is what challenges arose in community planning during Covid-19, but also how community planning may have been affected by Covid-19. Community planning is dependent on cooperation and good relations between officials and citizens, and several parts of the planning process require physical meetings. In the municipality of Karlstad, the digital dialogue affected the conditions for "the good relationship between officials and residents". Telework made internal collaboration difficult and ultimately also affected the quality of the work. The rapid conversion to digital solutions also brought lessons learned and insights that improvements can be made, as it has been shown that the employee can deliver good results even from home. Digital solutions have also had positive effects on collaboration outside the organization, when long journeys are no longer a must, both time and resources can be saved. In the municipality of Karlstad, the digital transition took place quickly, how it would happen and how the process would be adapted was not clear. Digital solutions were not applicable at all stages, but the community planner created own approaches and learned to work based on prevailing conditions.