Vikten av visuell identitet hos varumärken : En studie om hur den visuella identiteten formar konsumentens varumärkesuppfattning

Sammanfattning: Today we live in a society that focuses more and more on the visual aspects. Visual identity is the most visible part of a company's communication with the outside world, yet it is relatively unexplored in the academic literature. The purpose of this paper is to investigate how consumers perceive brands based on their visual identity. The thesis will include a qualitative method, consisting of a semiotic image analysis and focus group interviews. The results show that the perception of the brand based on the visual identity depends on the expectations the consumer has about the industry. The visual identity of the chosen companies was considered refreshing, exciting and playful, which attracted consumers. But the more consumers became aware of their visual identity, the more skeptical they became.