Sökning: "Customer churning"

Visar resultat 1 - 5 av 10 uppsatser innehållade orden Customer churning.

  1. 1. Predicting user churn using temporal information : Early detection of churning users with machine learning using log-level data from a MedTech application

    Master-uppsats, KTH/Skolan för elektroteknik och datavetenskap (EECS)

    Författare :Love Marcus; [2023]
    Nyckelord :User churn; Customer attrition; Artificial neural networks; Log-level analysis; Random forests; Decision trees; Användarbortfall; Kundbortfall; Artificiella neurala nätverk; logganalys; Slumpskogar; Beslutsträd;

    Sammanfattning : User retention is a critical aspect of any business or service. Churn is the continuous loss of active users. A low churn rate enables companies to focus more resources on providing better services in contrast to recruiting new users. LÄS MER

  2. 2. Predicting Customer Churn and Customer Lifetime Value (CLV) using Machine Learning

    Master-uppsats, Lunds universitet/Matematisk statistik

    Författare :Magnus Gerde; [2023]
    Nyckelord :Churn; CLV; SVM; Logistic Regression; Linear Regression; Random Forest Model; Mathematics and Statistics;

    Sammanfattning : In an evermore competitive environment for companies and business, predictive customer behaviour models can give companies a competitive edge over its competitors. Two such important predictive behaviour models are customer churn models and customer lifetime value (CLV) models. LÄS MER

  3. 3. Increasing Retention in Insurtechs Through Churn Prediction

    Master-uppsats, Lunds universitet/Innovationsteknik

    Författare :John Rapp Farnes; Oskar Christiansen; [2021]
    Nyckelord :Non-life insurance; Property and casualty insurance; Customer retention; Churn prediction; Predictive analytics; Classification; Machine learning; Mathematics and Statistics;

    Sammanfattning : Over the last decades, the Swedish insurance industry has seen decreased entry barriers due to deregulation and emerging new technologies, which have the potential to disturb the stagnated and consolidated competitive landscape of the industry. Initiated by newcomers like American insurance startup Lemonade, and later Swedish Hedvig among others, there is an increased push toward digitalization, transparency, and automation in the industry. LÄS MER

  4. 4. Customer churn prediction using machine learning : A study in the B2B subscription based service context

    Uppsats för yrkesexamina på avancerad nivå, Blekinge Tekniska Högskola

    Författare :Yasin Osman; Benjamin Ghaffari; [2021]
    Nyckelord :Customer churning; Machine Learning; business-to-business; subscription-based companies.;

    Sammanfattning : The rapid growth of technological infrastructure has changed the way companies do business. Subscription based services are one of the outcomes of the ongoing digitalization, and with more and more products and services to choose from, customer churning has become a major problem and a threat to all firms. LÄS MER

  5. 5. Customer Churn Prediction for PC Games : Probability of churn predicted for big-spenders usingsupervised machine learning

    Master-uppsats, KTH/Optimeringslära och systemteori

    Författare :Valgerdur Tryggvadottir; [2019]
    Nyckelord :Customer churn prediction; whales; data analysis; machine learning; binary classification.; Kund churn prediktering; valar; dataanalys; maskinlärning; binär klas-sificering.;

    Sammanfattning : Paradox Interactive is a Swedish video game developer and publisher which has players all around the world. Paradox’s largest platform in terms of amount of players and revenue is the PC. LÄS MER