Sökning: "Hotel Management"

Visar resultat 1 - 5 av 154 uppsatser innehållade orden Hotel Management.

  1. 1. En näring i kris? : -en studie om besöksnäringens motståndskraft mot pågående Corona-pandemi

    Kandidat-uppsats, Karlstads universitet/Institutionen för geografi, medier och kommunikation (from 2013); Karlstads universitet/Institutionen för geografi, medier och kommunikation (from 2013)

    Författare :Helen Fors; Johanna Gustafsson; [2020]
    Nyckelord :Resilience; the tourism system; pandemic; tourism industry; mobility.; Motståndskraft; turismsystemet; pandemi; besöksnäringen; mobilitet;

    Sammanfattning : Denna studie syftar till att skönja vilken motståndskraft aktörer inom besöksnäringen i Karlstad, har mot pågående Corona-pandemi. De deltagande aktörerna arbetar inom sektorerna hotell-restaurang, event, transport samt offentlig sektor. LÄS MER

  2. 2. Emotional Labor in the Workplace. Sustaining smile vs. sustainable smile: a case study from Denmark

    Master-uppsats, Lunds universitet/Institutionen för service management och tjänstevetenskap

    Författare :Lisa Heim; [2020]
    Nyckelord :Tourism and hospitality; emotional labor; hotel service employees; hotel; service environment; work environment; social sustainability; Social Sciences;

    Sammanfattning : Aim of the study: The aim of this study is to enhance the existing scope of emotional labor(EL) literature and broaden its reach to discussing the role of emotional labor in the workplace from a social sustainability perspective, exemplified within the context of hotel service work. It tries to identify how EL is experienced by hotel service employees and to understand how service employees perceive their contribution towards a hotel’s service delivery in order to draw a link to hotel service work as being socially sustainable. LÄS MER

  3. 3. Social Sustainability in COVID-19 Crisis : The Case of the Hotel Industry

    Magister-uppsats, Uppsala universitet/Företagsekonomiska institutionen; Uppsala universitet/Företagsekonomiska institutionen

    Författare :Daniel Milojevic; Beka Katsadze; [2020]
    Nyckelord :COVID 19; hotel industry; social sustainability; crisis management.;

    Sammanfattning : The COVID-19 outbreak, travel restrictions, or other safety norms had a huge negative impact on the world hotel industry from the beginning of 2020. In response to the crisis majority of the hotels all around the world had decided to get closed temporarily. LÄS MER

  4. 4. Att förbereda för det oförberedda : En kvalitativ studie om krishantering i hotellbranschen

    Kandidat-uppsats, Uppsala universitet/Institutionen för pedagogik, didaktik och utbildningsstudier

    Författare :Sofie Heidling; [2020]
    Nyckelord :Kris; krishantering; krissituation; krishanteringsutbildning; krisövning; organisationskris; krisberedskapsplan; organisatoriskt lärande; ledarskap;

    Sammanfattning : The purpose with this paper is to provide more knowledge about crisis management in the hotel industry due to the outburst of the ongoing coronapandemic in beginning of 2020. The study is based on qualitative research interviews with management and employees from several hotels within a hotel chain. LÄS MER

  5. 5. Personnel Instability, Personnel Management, and the Company Image of Small Tourism Enterprises in Remote Destinations : A Case Study of Abisko Mountain Lodge

    Magister-uppsats, Uppsala universitet/Institutionen för samhällsbyggnad och industriell teknik

    Författare :Yin Liu; [2020]
    Nyckelord :Tourism Sustainability; Tourism Personnel; Personnel Management; Small Tourism Enterprises; Remote Destinations;

    Sammanfattning : In recent decades, tourism has been developed rapidly in the world. With such development, tourism sustainability has drawn great attention, especially in remote destinations. In Swedish Lapland, the studies have been focusing on social sustainability in terms of local communities and other external factors. LÄS MER