Sökning: "logistics service dimensions"
Visar resultat 6 - 10 av 12 uppsatser innehållade orden logistics service dimensions.
6. Risk management in using VMI system : Comparative and explorative study of Chinese and Swedish household appliance companies
Magister-uppsats, Linnéuniversitetet/Institutionen för ekonomistyrning och logistik (ELO)Sammanfattning : Authors: Zhang Yaru & Tian Li Tutor: Petra Andersson Title: Risk management in using VMI system ----- Researching between Chinese and Swedish household appliance companies Background & problem discussion: Due to potential of supply chain management is enormous to improve productivity, customer service and cost reduction, Vendor Managed Inventory (VMI) is one of the supply chain management strategies, by improving the effectively of supply chain to get the competitive advantage for companies. In the Swedish and Chinese household appliance companies have a common agreement about using VMI system in order to reduce operating costs. LÄS MER
7. Krav som är betydelsefulla vid inköp av logistiktjänster : Utifrån corporate social responsibility
Kandidat-uppsats, Högskolan i Gävle/Avdelningen för Industriell utveckling, IT och SamhällsbyggnadSammanfattning : Background: In a larger picture, companies are hiring third party logistics operators who have the task to manage all or part of logistics operations such as storage, transport and packaging. The case company strives to constantly improve in order to get a better understanding of the requirements in connection with procurement. LÄS MER
8. Identifying critical service issues in the service encounter – a first step in the development of a conceptual model for the shipping industry
Magister-uppsats, Lunds universitet/Institutionen för tjänstevetenskapSammanfattning : Title Identifying critical service issues in the service encounter – a first step in the development of a conceptual for the shipping industry Author Claas Boomgaarden Key Words Service Quality, Service Encounter, SERVQUAL, INDSERV, PDSQ, LSQM, Shipping Industry, Service Science, Service Dominant Logic, Relationship Marketing Purpose The purpose of this research is to provide a first step in the development of a conceptual model for service quality in the shipping industry. Theoretical Perspectives This study is embedded in the theoretical field of service quality. LÄS MER
9. Mobile order-management system : by the example of K-Con logistics service provider
Kandidat-uppsats, Högskolan i Halmstad/Sektionen för Informationsvetenskap, Data– och Elektroteknik (IDE)Sammanfattning : Smartphones and tablets are present in our everyday life. They emerged as an enter-taining device but nowadays mobile devices also getting more and more important forbusiness uses. Their big advantage is the light weight and small dimensions. They canbe easily used in a train or bus - difficult to imagine with a desktop pc or even a laptop. LÄS MER
10. Customer Value Driven Continuous Improvements in Sales and Services
Master-uppsats, Lunds universitet/Företagsekonomiska institutionen; Lunds universitet/EkonomihögskolanSammanfattning : Title: Customer Value Driven Continuous Improvements in Sales and Service - Introducing the Customer Value Assessment Method (CVAM) Authors: Magnus Flodberg and Joakim Olsson Supervisors: Fredrik Häglund, Institute of Economic Research, Department of Business Administration, School of Economics and Management, Lund University Bertil I. Nilsson, Industrial Management and Logistics, Faculty of Engineering, Lund University Problematization: Carlson Wholesale System (CWS) is a system for working with continuous improvements in sales and service processes, developed with inspiration from the Toyota Production System and Carlson’s own Carlson Manufacturing System (CMS). LÄS MER
