#InstaMäklaren : En kvalitativ studie om fastighetsmäklares användning av Instagram

Sammanfattning: Title: #InstaRealEstateAgent - A qualitative study of real estate agents' use of Instagram Authors: Marcus Holm and Tilda Hygstedt Aim: The purpose of this study is to examine how and why real estate agents' use the social media platform Instagram as a work tool. Furthermore, the study also intends to investigate how they create credibility and present themselves by using Instagram and what the pros and cons are when mixing private and work-related content.  Method/Material: The main method used in this study is qualitative interviews with five real estate agents from different agencies in Stockholm. The interviews have been complemented with content analysis of image and text of four Instagram posts from each real estate agent. Main results: The main results from this study show that the real estate agents who participated use Instagram to show who they are, maintain contact with existing clients but also as a type of portfolio. They want to appear open, positive and hard-working and therefore combine content from both private and working life. In this way, customers and others can get a clear picture of who they are and what they like. However, they believe that one must be careful when sharing events from private life. Too much and the wrong kind of things can damage one's reputation and credibility. Number of pages: 63 Course: Media and Communication studies C University: Uppsala University, Sweden Department: Informatics and Media Period: Autumn semester 2021 Tutor: Göran Svensson