Sökning: "Business class"

Visar resultat 1 - 5 av 218 uppsatser innehållade orden Business class.

  1. 1. ”Är det detta du menar? – Nej, det är det verkligen inte!” En analys av konsumenters missnöje vid möten med chatbots i kundtjänst

    Kandidat-uppsats, Lunds universitet/Företagsekonomiska institutionen

    Författare :Annie Bolmgren; Emma Axelsson; Julia Krusell; [2024]
    Nyckelord :Keywords: Chatbots; customer service; service quality; dissatisfaction; frustration; Technology and Engineering; Business and Economics;

    Sammanfattning : Chatbots are increasingly being adapted as substitutes to humans in customer service. As the level of adoption increases, it becomes more important to understand the phenomenon of robots replacing humans – a new chapter in the rising digital world. LÄS MER

  3. 2. “HYRAN VERKAR INTE VARA ETT PROBLEM GIVET ANTALET INTRESSENTER VI HAFT”. En kritisk diskursanalys av mediernas makt över en gentrifieringsprocess utifrån fallet Möllevången

    Kandidat-uppsats, Göteborgs universitet/Institutionen för journalistik, medier och kommunikation

    Författare :Olivia Viklund; [2023-10-03]
    Nyckelord :Medier; Makt; Gentrifiering; Neoliberalism; Kritisk diskursanalys;

    Sammanfattning : Executive summary Sweden has gone from having the most regulated housing-market in Europe, to having one of the most liberal and market oriented ones in just 30 years. This has a great impact on the everyday life of the many people living in Sweden's larger cities. LÄS MER

  4. 3. Att flytta en hundraåring. En studie om omlokaliseringen av kulturinstitutionen Göteborgs Konsthall

    Kandidat-uppsats, Göteborgs universitet/Institutionen för kulturvetenskaper

    Författare :Emma Jonasson; Sara Winberg; [2023-05-23]
    Nyckelord :Urban development; Accessibility; Cultural capital; Post-democratic culture; Gentrification; The creative class;

    Sammanfattning : In this essay, we investigate how culture can be used in political decisions and in urban transformation in Gothenburg. To exemplify this, we use Göteborgs Konsthall and its relocation to Slakthuset in Gamlestaden. LÄS MER

  5. 4. Social class representations and construction of entrepreneurial identities in Swedish ELT textbooks

    Magister-uppsats, Stockholms universitet/Engelska institutionen

    Författare :Cristina Elena Staicu; [2023]
    Nyckelord :Neoliberalism; social class; social inequality; entrepreneurialism; English textbooks; ELT; Sweden;

    Sammanfattning : Modern societies across the globe have been deeply transformed by the rise of capitalism and neoliberalism in the last century. This has had a significant impact on education which has been reconfigured to meet the needs of the market rather than the needs of the learner. LÄS MER

  7. 5. Predicting user churn using temporal information : Early detection of churning users with machine learning using log-level data from a MedTech application

    Master-uppsats, KTH/Skolan för elektroteknik och datavetenskap (EECS)

    Författare :Love Marcus; [2023]
    Nyckelord :User churn; Customer attrition; Artificial neural networks; Log-level analysis; Random forests; Decision trees; Användarbortfall; Kundbortfall; Artificiella neurala nätverk; logganalys; Slumpskogar; Beslutsträd;

    Sammanfattning : User retention is a critical aspect of any business or service. Churn is the continuous loss of active users. A low churn rate enables companies to focus more resources on providing better services in contrast to recruiting new users. LÄS MER