Sökning: "Emma Zabell"

Hittade 2 uppsatser innehållade orden Emma Zabell.

  1. 1. The complementor journey to the voice destination - An exploratory case study of the heterogeneity of complementors in a multi-sided platform based on speech recognition technology

    D-uppsats, Handelshögskolan i Stockholm/Institutionen för företagande och ledning

    Författare :Stephan Hundertmark; Emma Zabell; [2018]
    Nyckelord :complementors; multi-sided platforms; markets as configurations; marketness; expectations;

    Sammanfattning : Multi-sided platforms have a rising importance in business and society as they are capable to significantly alter industry structures and social interaction. Providers of complementary services play a crucial role for the functioning of multi-sided platforms. LÄS MER

  2. 2. Fast Service in Fast Fashion-En kvantitativ studie av kundrespons till självserviceteknik i fast fashion

    C-uppsats, Handelshögskolan i Stockholm/Institutionen för marknadsföring och strategi

    Författare :Emma Bäckman; Emma Zabell; [2014]
    Nyckelord :Self-checkout; Self-service technology; Perceived Service; Satisfaction; Loyalty;

    Sammanfattning : The success of self-service technology in retail grocery stores cannot be ignored, and the fact is that every other grocery store in Sweden has implemented the self-scanning or self-checkout systems. The trend is that the technique is spreading into other markets with potential to increase productivity for companies and enhance the service for customers. LÄS MER