Sökning: "Experience"

Visar resultat 1 - 5 av 27886 uppsatser innehållade ordet Experience.

  1. 1. Understanding The Business Value Of Customer Data From Connected Services - An exploratory case study of what business value an emerging automotive OEM can create from customer data generated by connected services

    Master-uppsats, Göteborgs universitet/Graduate School

    Författare :Clara Segerstedt; Jessica Svedberg; [2021-07-09]
    Nyckelord :business value; value creation; customer data; connected services; vehicle connectivity;

    Sammanfattning : The rapid development of connectivity accelerated by a myriad of emerging technologies contribute to an ever-growing volume of data in which companies have realized the need for, and value of, becoming data-driven. Data, and more specifically, customer data, is thus a promising area for transforming insights into actions which identifies new value creation opportunities to enhance business performance. LÄS MER

  3. 2. Barriers to Employee Involvement in Incremental Innovation at the Swedish Public Healthcare Organizations

    Master-uppsats, Göteborgs universitet/Graduate School

    Författare :Erik Knutsson; Isak Lurie; [2021-07-09]
    Nyckelord :Swedish regions; Public Healthcare; Incremental innovation; Employee Empowerment; Bottom-up innovation; Diffusion of innovation;

    Sammanfattning : Background and purpose: As public organizations are politically governed, the organizationshave traditionally been managed from a top-down perspective. Since knowledge intensiveorganizations have realized employees are the greatest assets, greater emphasis has been devotedtowards increased employee empowerment and their ability to contribute to the development oforganizations. LÄS MER

  4. 3. Improve Customer Engagement by Implementation of Service Robot - A case study in collaboration with Husqvarna Group

    Master-uppsats, Göteborgs universitet/Graduate School

    Författare :Jiao Yang; Xiaojuan Liao; [2021-07-08]
    Nyckelord :Frontline service robots; Customer engagement; Perceived innovativeness; Service experience; Customer satisfaction; Asset-builder business;

    Sammanfattning : Background and Purpose: Customer engagement has strategic importance for firms since itenhances the performance of the firm in various aspects. Nowadays, firms are employingadvanced technology to increase customer engagement. LÄS MER

  5. 4. Friterade sjöstjärnor, knöltångssallad eller panerad signalsjögurka till lunch?: En studie av svenska kustboendes acceptans till alternativa typer av havsmat

    Kandidat-uppsats, Göteborgs universitet/Institutionen för globala studier

    Författare :Julia Bergström; [2021-07-07]
    Nyckelord :Scary Seafood; alternativ havsmat; trekomponentsmodellen; attityder; miljöattityder; novel food;

    Sammanfattning : This paper applies an explorative approach to research south Swedish coastinhabitants’ acceptance towards local non-traditional seafood. The paper’sbasis is derived from a report that points out the potential of sustainableharvesting and cultivation of species groups belonging to cnidaria,crustaceans, molluscs, echinoderms, tunicates and algae along the Bohuscoast. LÄS MER

  7. 5. Innovation Adoption for Eco Materials in the Construction Industry in Sweden: How Three Players Can Actively Foster the Adoption Process - A Case Study on the Material Hempcrete with the Company House of Hemp

    Master-uppsats, Göteborgs universitet/Graduate School

    Författare :Anna Marija Jefimova; Sophia Tafertshofer; [2021-07-06]
    Nyckelord :Swedish construction industry; innovation adoption; hempcrete; eco material;

    Sammanfattning : The construction industry is currently experiencing environmental problems associated withgreenhouse gas emissions, in particular due to the extensive use of unsustainable materials. Inthis regard, the industry is in need of alternative solutions, one of which is the introduction ofinnovative green materials. LÄS MER