Sökning: "Self-Service"

Visar resultat 21 - 25 av 217 uppsatser innehållade ordet Self-Service.

  1. 21. Visualization of real-time data from IKEA’s self-service kiosks

    Kandidat-uppsats, Lunds universitet/Institutionen för datavetenskap

    Författare :Lazar Trpeski; Oscar Svensson; [2022]
    Nyckelord :Self-serving kiosk; data visualization; web application; Google Cloud Plat- form.; Technology and Engineering;

    Sammanfattning : IKEA, a company well known around the world for their furniture, is also keen on using digital solutions to improve the customer experience. One of these solutions is the self-serving kiosk, a 27" touchscreen, that helps the customers find and buy products. LÄS MER

  3. 22. Self-checkouts in fashion stores - Is it good or bad? An exploratory study on customer attitudes and customer loyalty within a fashion retail context

    Magister-uppsats, Lunds universitet/Företagsekonomiska institutionen

    Författare :Frida Fransson; Isabell Schönström; [2022]
    Nyckelord :Self-checkouts; Self-service technology; SST; customer attitudes; customer loyalty; fashion store; fashion context; fashion retail context; Business and Economics;

    Sammanfattning : .... LÄS MER

  4. 23. Touch or Talk: What Motivates Consumers to Choose Self-Service Kiosks or Interpersonal Services when Ordering Fast-Food? A Customer and Manager Perspective

    Magister-uppsats, Lunds universitet/Företagsekonomiska institutionen

    Författare :Sebastian Köhler; Lum Rexha; [2022]
    Nyckelord :Self-service technologies; self-service kiosks; interpersonal services; human touchpoints; digital touchpoints; fast-food restaurants; McDonald’s; Business and Economics;

    Sammanfattning : Purpose – The first purpose of this study is to identify and categorize the motivational factors, from a customer and managerial perspective, that restaurant patrons have when choosing between the self-service kiosk (SSK) or the human service counter during their fast-food order. The second purpose is to identify potential gaps between the customer and manager perspectives. LÄS MER

  5. 24. Evaluation between Google's and Microsoft's automated speech recognition services regarding performance in Swedish

    Kandidat-uppsats, Uppsala universitet/Institutionen för informationsteknologi

    Författare :Nils Sörby; [2022]
    Nyckelord :;

    Sammanfattning : This thesis describes the comparison of two Automatic Speech Recognition (ASR) systems, used in the context of call center self-service systems, in Swedish. One of the ASR systems is provided by Google and the other is from Microsoft. LÄS MER

  7. 25. Managing user-related challenges of Self-Service Business Intelligence

    Magister-uppsats, Lunds universitet/Institutionen för informatik

    Författare :Albert Gustavsson; Karl Kindstedt; [2022]
    Nyckelord :Business Intelligence; Self-Service Business Intelligence; SSBI; User-related challenges; Recommendations.; Social Sciences;

    Sammanfattning : Organizations today are heavily reliant on data to make the right decisions, and Self-Service Business Intelligence (SSBI) rose to prominence with the promise to solve some of the problems related to traditional Business Intelligence. Despite the promises of SSBI, many initiatives fail or do not reach their full potential. LÄS MER