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Visar resultat 1 - 5 av 71 uppsatser som matchar ovanstående sökkriterier.

  1. 1. Dataskyddsrätten - tvättas svart eller vit? - En studie avseende förhållandet mellan regleringar om penningtvätt och dataskyddsrätt

    Kandidat-uppsats, Lunds universitet/Institutionen för handelsrätt

    Författare :Johanna Palmkvist; [2024]
    Nyckelord :Banker; den allmänna dataskyddsförordningen GDPR ; ekonomisk brottslighet; kundkännedom; penningtvätt; Law and Political Science;

    Sammanfattning : The purpose of the thesis is to describe and analyze the relationship between regulations regarding money laundering and data protection law, in particular with regard to the handling of customer data that is used by banks to achieve customer knowledge. The thesis research questions include the bank's obligations regarding to money laundering regulations and the conditions that EU data protection regulations place on the bank's processing of personal data in order to achieve good customer knowledge. LÄS MER

  2. 2. Scams and Counter-Scams: An Investigation Into the Deception Tactics of Phone Scammers and Scambaiters

    Master-uppsats, Lunds universitet/Sociologi; Lunds universitet/Sociologiska institutionen

    Författare :Elina Werther; [2023]
    Nyckelord :scamming; scambaiting; scam calls; victimhood; performances; manipulation; ideal victim s ; Social Sciences;

    Sammanfattning : The purpose of this thesis is to investigate the techniques that scammers and scambaiters use in phone conversations to deceive each other and accomplish their respective goals. Seeing how the number of people losing money to scams continues to rise every year, there is an urgent need for more research to raise awareness of common scam tactics. LÄS MER

  3. 3. Which functional and design aspects to prioritize when developing outdoor tents - To optimize customer satisfaction and four season use.

    Kandidat-uppsats, Högskolan i Borås/Akademin för textil, teknik och ekonomi

    Författare :Stina Lidén; Amanda Rosdahl; [2023]
    Nyckelord :Adaptable Design; Consumer; Design; Design Theory; Four Season; Functionality; Human Centered Design; Industrial Design; Material; Outdoor; Prioritizing; Product Development; Quality; Sensory Properties; Tent; Three Seasons; Well Being;

    Sammanfattning : Optimizing customer satisfaction is vital to maintain relevance as well as being competitive on a growing market. This research is aimed to explore what aspects of design and functionality that should be prioritized when developing solo tunnel tents for four season use within a European market. LÄS MER

  4. 4. Upplevt värde av en fastighetsmäklares tjänster : vilka skillnader finns det mellan köpare respektive säljare

    Kandidat-uppsats, Malmö universitet/Fakulteten för kultur och samhälle (KS)

    Författare :Ilham Memic; Erika Bosakova; [2023]
    Nyckelord :Characteristics; real estate agent; expectation; customer; preference.; Egenskaper; fastighetsmäklare; förväntningar; kund; preferens.;

    Sammanfattning : Denna studie undersöker kunders totalt upplevda servicekvalitet gällande enfastighetsmäklare och hans eller hennes tjänster. Syftet är att undersöka det upplevda värdethos privatpersoner som har köpt eller sålt en privatbostad via en fastighetsmäklare. LÄS MER

  5. 5. Unveiling the Depths of Customer Satisfaction : An Exploratory Qualitative Study on Chatbot Services and the Expectation Confirmation Model (ECM)

    Master-uppsats, Uppsala universitet/Företagsekonomiska institutionen

    Författare :Louise Forssell; Björn Ratjen; [2023]
    Nyckelord :Customer satisfaction; customer expectation; chatbot performance; Expectation Confirmation Model ECM ; exploratory research; underlying factors;

    Sammanfattning : The Expectation confirmation model (ECM) is commonly employed to investigate technological advances and customer satisfaction with chatbots. However, customer satisfaction is a multifaceted concept intertwined with emotions and subjective perceptions, comprehending customer satisfaction fully can therefore be challenging. LÄS MER