Karriärmöjligheter inom Arbetsförmedlingen : En kvalitativ studie om hur de anställda upplever sina karriärmöjligheter

Sammanfattning: This qualitative study aims to examine what career opportunities the Swedish employment service Arbetsförmedlingen can provide, as well as how the employees perceive their career development opportunities. Furthermore, we have touched on what it is that makes employees feel satisfied with their job and workplace, and also stay in the organization. The study was conducted on one of Arbetsförmedlingen’s offices in northern Sweden and the informants consisted of six employment agents, an executive assistant and a head of division. The result of the study has been analyzed using theories within the field of career development. Most of the informants have conveyed a positive description of their development opportunities and believe that it is possible to advance vertically as well as horizontally, and within their current role. However, differences were found among the informants regarding the importance of career. In addition several informants believe that the level of stress in the workplace is a problem and that Arbetsförmedlingen should do more to prevent stress.