Mot en ny era av ledarskap : En kvalitativ studie om hur artificiell intelligens påverkar och förändrar ledarskap

Sammanfattning: Background: The technological development has contributed to an increased implementation and use of AI in organizations. Since AI contributes to both opportunities and risks, leaders need knowledge of how intelligent systems can be used. AI and leadership is an unexplored phenomenon that needs to be investigated more closely, in order for leaders to be able to keep up with our rapidly digitized world. Purpose: The purpose of the thesis is to increase understanding of how implementation and use of AI in organizations affects leadership. Furthermore, the thesis aims to find out how leaders can benefit from AI in their role as well as navigate its challenges. Method: The data has been collected through qualitative interviews of semi-structured form. Using an inductive approach, the cross-sectional study treats AI and leadership as a phenomenon.  Conclusion: The role of a leader is changing with the implementation and use of AI in organizations. When AI takes over tasks or facilitates the work of a leader, the central part of leadership becomes the human, relational and social interactions. The positive effects identified are efficiency, improvement and that AI facilitates rather than replaces human resources. Risks with implementing AI in organizations have been identified as ethical dilemmas, ignorance and resistance.