Sökning: "BPO"

Visar resultat 6 - 10 av 15 uppsatser innehållade ordet BPO.

  1. 6. Business Process Outsourcing -En studie om dess organisatoriska effekter

    Magister-uppsats, Göteborgs universitet/Företagsekonomiska institutionen

    Författare :Katherine Pauly; Erica Persson Björklund; [2013-05-17]
    Nyckelord :Business process outsourcing; BPO; Finans- och redovisnings outsourcing;

    Sammanfattning : Bakgrund och problem: Marknaden för business process outsourcing (BPO) växer i hög takt. BPO ger upphov till långsiktiga konsekvenser för organisationer och innebär stora omstruktureringar hos företag. LÄS MER

  2. 7. Service Process Optimisation in Swedish Public Dental Care

    Master-uppsats, IHH, Centre of Logistics and Supply Chain Management; IHH, Företagsekonomi

    Författare :Gunita Laursone; Emelie Domeij; [2013]
    Nyckelord :service processes; business process optimisation BPO ; Total Quality Management TQM ; Business Excellence; European Framework for Quality Management EFQM ; competitive advantage; Swedish public dental care; action research;

    Sammanfattning : Introduction - High volatility (Vergidis, Tiwari & Majeed, 2006) and uncertainty (Eisenhardt, 2002) have increased the unpredictability and competitiveness for all types of businesses (Magal & Word, 2009). As a result, optimisation has become a common practice in the commercial and manufacturing sectors (Rowlands, Antony & Knowles, 2000) to maximally utilise the existing processes and ensure a sustainable and scalable competitive advantage (Antony, 2005). LÄS MER

  3. 8. Impact of Information Technology Industry on Indian Economy Since 1991

    Magister-uppsats, Lunds universitet/Ekonomisk-historiska institutionen

    Författare :Mikhail Ramanouski; [2013]
    Nyckelord :Indian IT industry; software export; software and economic growth; software industry and human capital; Business and Economics;

    Sammanfattning : This research paper examines an impact of IT industry on economic situation of India since 1991. The major goal of this work is to study previous researches dedicated to this topic, collect and analyze the necessary data related to this subject and, finally, find out the extent of IT influence on overall modern Indian economic situation and its position among other developed and developing economies. LÄS MER

  4. 9. The Extra Cost of Business Process Outsourcing -a study at Volvo Cars Corporation

    Master-uppsats, Göteborgs universitet/Graduate School

    Författare :Stefan Bojan Bosnjak; Sebastian Lewandowski; [2010-06-16]
    Nyckelord :Outsourcing; Offshoring; Extra Costs; Business Process Outsourcing; BPO; Offshore Specific Factors; Culture; Language; Geographical Distance; East Asia; Volvo Cars; VCC; Coordination Costs; Control Costs; Specification Costs; Knowledge transfer Costs; MNC; Volvo; Learning; Services;

    Sammanfattning : Service offshoring of IT-enabled services has been labeled as the new wave of globalization. However, research has shown that every second offshored project never reaches the expected cost savings, simply because companies fail to include extra costs that are additional to the contract costs. LÄS MER

  5. 10. FM Sourcing : En fallstudie över outsourcingarbetet inom Essentials Facilities Management

    Kandidat-uppsats, Institutionen för ekonomi; Ämnesavdelningen för företagsekonomi

    Författare :Linda Myrberg; [2010]
    Nyckelord :BPO; outsourcing; Business Process Outsourcing; fallstudie;

    Sammanfattning : Syftet med uppsatsen är att analysera och utvärdera Essentials Facilities Managements (FM) outsourcingarbete och utifrån detta komma med eventuella förbättringsförslag till kommande arbete med outsourcingfrågor. ... LÄS MER