Sökning: "Customer reviews"

Visar resultat 31 - 35 av 148 uppsatser innehållade orden Customer reviews.

  1. 31. Greening the Supply Chain in a modified EMS increases Customer's Satisfaction: : (Considering Life Cycle Perspective Combined with Design and Development in ISO 14001)

    Magister-uppsats, Högskolan i Halmstad

    Författare :Amani Abdalla Bakheit; [2021]
    Nyckelord :Environmental System- Green Supply Chain- Management-ISO 14001-Design and Development -Life Cycle Perspective- Key Performance Indicator- Management-Customer s Satisfaction;

    Sammanfattning :  The green supply chain concept occurs to mitigate environmental degradations and controlair, water and waste pollution through the adoption of green practices in manufacturing andbusiness operations. The essential ideology behind green concept is to enhance environmental sustainability. LÄS MER

  3. 32. Online reviews’ influence on purchase decisions within the Hotel Industry

    Magister-uppsats, Mälardalens högskola/Akademin för ekonomi, samhälle och teknik

    Författare :Martin Ström; Olivia Karlsson; [2021]
    Nyckelord :Consumer behavior; Consumer perception; Purchase decision; Hotel industry;

    Sammanfattning : Research Question: How do online reviews influence purchase decisions among potential consumers within the Hotel Industry?  Purpose: The purpose of this research is to gain a deeper understanding about the impacts in which online reviews has on consumer behavior and their decisions to actively select and purchase service from different hotels. The authors are striving to find answers to whether online reviews obtaining information about positive customer experiences within the hotel industry has a noticeable impact on the decisions made by customers. LÄS MER

  4. 33. Evaluation of Approaches for Representation and Sentiment of Customer Reviews

    Master-uppsats, KTH/Skolan för elektroteknik och datavetenskap (EECS)

    Författare :Stavros Giorgis; [2021]
    Nyckelord :machine learning; nlp; text analytics; sentiment analysis; transformers; tfidf; bow; fasttext; word2vec; bert; xlnet; roberta; maskininlärning; nlp; textanalys; sentimentanalys; transformatorer; tfidf; bow; fasttext; word2vec; bert; xlnet; roberta;

    Sammanfattning : Classification of sentiment on customer reviews is a real-world application for many companies that offer text analytics and opinion extraction on customer reviews on different domains such as consumer electronics, hotels, restaurants, and car rental agencies. Natural Language Processing’s latest progress has seen the development of many new state-of-the-art approaches for representing the meaning of sentences, phrases, and words in the text using vector space models, so-called embeddings. LÄS MER

  5. 34. Staying competitive with the help of social proof - A quantitative study on the strength of different social proof tactics in an online context and the moderating effect of brand equity

    C-uppsats, Handelshögskolan i Stockholm/Institutionen för marknadsföring och strategi

    Författare :Marcus Hagström; Teo Bodin; [2021]
    Nyckelord :social proof; e-commerce; popularity information; customer reviews; brand equity;

    Sammanfattning : The recent growth in global e-commerce sales caused by the Coronavirus pandemic has created cause for retail brands to re-evaluate the employed social influence tactics on their online product pages in an effort to remain competitive. Two tactics which are commonly used on these online product pages are popularity information statistics and customer reviews. LÄS MER

  7. 35. Drivkrafter och barriärer vid framtida implementering av EU:s hållbarhetstaxonomi : En kvalitativ studie om en Sparbanks hållbarhetsarbete

    Master-uppsats, Mälardalens högskola/Akademin för ekonomi, samhälle och teknik

    Författare :Sandra Michael; Ali Mohsen; [2021]
    Nyckelord :;

    Sammanfattning : ABSTRACT Date: 9th of June 2021 Level: Master thesis in Industrial Engineering and Management, 30 ECTS Institution: School of Business, Society and Engineering, Malardalens University Authors: Sandra Michael, Ali Mohsen Title: Drivers and barriers in future implementation of the EU’s Taxonomy                           in a bank – A qualitative study of the bank’s sustainability work  Supervisor: Sofia Wagrell  Keywords: CSR, Taxonomy, Customer behavior, B2B, Driving forces, Barriers,                                                                Real estate, Sustainability Research questions: 1. What potential driving forces and barriers exists to implement the EU’s Taxonomy at Sparbanken Alfa? 2. LÄS MER