We Pay We Say – Participatory Design in OldSchool RuneScape's Polling and Feedback Systems

Sammanfattning: This paper analyses the players’ perception of the feedback and polling systems of OldSchool RuneScape to determine what level of participatory design is achieved by the feedback and polling systems used in the game. The aim of the research is to increase the availability of knowledge regarding participatory design in live-service games, as only limited coverage of the topic exists. The study uses an adapted survey created by Segalowitz and Chamorro-Koc that uses three different metrics to measure genuine participation. The survey was presented to in-game players and users of the game’s different forums. It was determined that a high level of genuine participation and participatory design is achieved.