Sökning: "How to evaluate Customer Value"

Visar resultat 1 - 5 av 111 uppsatser innehållade orden How to evaluate Customer Value.

  1. 1. Defining customer value in disruptive business models

    Master-uppsats, Göteborgs universitet/Graduate School

    Författare :Antonia Welzel; [2023-07-20]
    Nyckelord :customer value; disruptive innovation; subscription-based car ownership;

    Sammanfattning : Customer value is a relatively complex concept and is very dependent on the perspective that is taken as well as on the context of the value offer. The aim of this thesis is to identify how customer value is defined in more dynamic environments, specifically in the context of disruptive business models. The case company in the thesis is Lynk & Co. LÄS MER

  3. 2. Core values and their role in attracting future employees: A quantitative study measuring how Swedish employers’ core values matter to students, in the light of external employer branding

    Magister-uppsats, Lunds universitet/Företagsekonomiska institutionen

    Författare :Sofia Dolff Sandelius; Ida Thyberg; [2023]
    Nyckelord :Employer Branding; External Employer Branding; Core Values; Attraction; Recruitment; Business and Economics;

    Sammanfattning : Studies show that employees are an organisation’s most important asset. Therefore, an employer needs to attract the desired future employees. Currently, core values appear frequently on employers’ websites. Core values could consequently operate as a part of external employer branding to attract candidates. LÄS MER

  4. 3. Upplevt värde av en fastighetsmäklares tjänster : vilka skillnader finns det mellan köpare respektive säljare

    Kandidat-uppsats, Malmö universitet/Fakulteten för kultur och samhälle (KS)

    Författare :Ilham Memic; Erika Bosakova; [2023]
    Nyckelord :Characteristics; real estate agent; expectation; customer; preference.; Egenskaper; fastighetsmäklare; förväntningar; kund; preferens.;

    Sammanfattning : Denna studie undersöker kunders totalt upplevda servicekvalitet gällande enfastighetsmäklare och hans eller hennes tjänster. Syftet är att undersöka det upplevda värdethos privatpersoner som har köpt eller sålt en privatbostad via en fastighetsmäklare. LÄS MER

  5. 4. Data-Driven Requirements Engineering in Agile Software Development - An Approach for Eliciting Requirements from Digital Sources in Organizations using Scrum Methodology

    Master-uppsats, Stockholms universitet/Institutionen för data- och systemvetenskap

    Författare :Stylianos Georgiadis; [2023]
    Nyckelord :Requirement Engineering; Data-Driven Requirements Engineering; Agile Software Development; Scrum Methodology; Scrum Master; Product Owner; Development Team; User Stories; Design Science Research;

    Sammanfattning : Nowadays, the business world is characterized by complexity since market and customer requirements are changing rapidly. Based on this assumption, providers are facing the challenge of delivering software products in shorter terms while these products remain innovative. LÄS MER

  7. 5. SMARTQUAL LITE : Assessing the Property Management’s Technological Service Quality of Office Buildings in Stockholm

    Master-uppsats, KTH/Fastighetsföretagande och finansiella system

    Författare :David Lindström; [2023]
    Nyckelord :PropTech; Smart Buildings; Smart Real Estate; Property Management; Service Quality; Customer Experience; Tenant Satisfaction; PropTech; Smarta byggnader; Smarta fastigheter Fastighetsförvaltning; Servicekvalitet; Kundupplevelse Hyresgästnöjdhet;

    Sammanfattning : This master's thesis presents the development of a conceptual model, SMARTQUAL LITE, designed to measure and evaluate the quality of services delivered by smart buildings. The purpose of this research is to provide a foundation for a comprehensive service quality model, SMARTQUAL, enabling smart building service providers to enhance their service offerings and effectively meet tenant demands. LÄS MER